Legal
Cookie Policy
Last updated: February 9, 2026
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you interact with the service. Q-Flow uses cookies and similar technologies to operate, secure, and improve our platform.
Cookies We Use
| Cookie | Purpose | Duration |
|---|---|---|
| sb-*-auth-token | Authentication session — keeps you signed in | Session / 7 days |
| sb-*-auth-token-code-verifier | PKCE code verifier for secure OAuth flow | Session |
| queue_token | Anonymous queue position identifier for customers | 24 hours |
Essential Cookies Only
Q-Flow only uses strictly necessary cookies required to operate the service. We do not use advertising cookies, tracking pixels, or third-party analytics cookies. All cookies we set are first-party and essential for authentication, security, or core queue functionality.
Third-Party Cookies
Third-party services we use, such as Stripe for secure payments, may also set cookies necessary for fraud prevention and processing. For example, Stripe may inject cookies like __stripe_mid and __stripe_sid when you interact with the checkout or billing portal. These cookies are governed by Stripe's Privacy Policy. Q-Flow does not control or have access to third-party cookies.
Managing Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept the queue_token or authentication cookies, you may not be able to use Q-Flow.
Most browsers allow you to:
- View all cookies stored by a website
- Delete individual or all cookies
- Block cookies from specific sites
- Set preferences for first-party vs. third-party cookies
Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have questions about our use of cookies, contact us.